Frequently Asked Questions and Answers
1. How long will it normally take for me to receive the product(s) I ordered?
Typically, it takes 1-2 business days for your orders to be filled and shipped. All our products that are shipped within the 50 continental states (except Hawaii and Alaska) are usually shipped via UPS 2nd Business Day Air so the entire processing and shipping dates can take 5-7 business days excluding weekends. AveUltra are only shipped on Mondays through Wednesdays and if expedited shipping only on Thursdays.
Typically, it takes 1-2 business days for your orders to be filled and shipped. All our products that are shipped within the 50 continental states (except Hawaii and Alaska) are usually shipped via UPS 2nd Business Day Air so the entire processing and shipping dates can take 5-7 business days excluding weekends. AveUltra are only shipped on Mondays through Wednesdays and if expedited shipping only on Thursdays.
2. What is your return policy?
We believe that you will be fully satisfied with the products that you buy. However, if you are not happy with any of the product(s) you bought, you may return the unused portion in the original box or package in good condition within 60 days no questions asked. You need to contact us by email at bvibrantnow@sbcglobal.net or by calling us at 707-838-3454 or 1-800-810-6690 Ext 1 for a Return Authorization Number. All return item(s) must have a Return Authorization Number for us to process your refund which is the price paid for the product(s) minus original shipping costs. Please see our return policy for more information.
We believe that you will be fully satisfied with the products that you buy. However, if you are not happy with any of the product(s) you bought, you may return the unused portion in the original box or package in good condition within 60 days no questions asked. You need to contact us by email at bvibrantnow@sbcglobal.net or by calling us at 707-838-3454 or 1-800-810-6690 Ext 1 for a Return Authorization Number. All return item(s) must have a Return Authorization Number for us to process your refund which is the price paid for the product(s) minus original shipping costs. Please see our return policy for more information.
3. Where can I get more information about the products?
You can find more detailed information in the Product Information Section of our website. For specific clinical research information, please visit American Biosciences Inc website at www.americanbiosciences.com or email them at info@americanbiosciences.com.
You can find more detailed information in the Product Information Section of our website. For specific clinical research information, please visit American Biosciences Inc website at www.americanbiosciences.com or email them at info@americanbiosciences.com.
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